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Proprietary Data Formats Require Vendor Trust

By Eric Krock on June 29, 2011

If your product requires customers to create and maintain data in a proprietary file format, your business depends on customer trust. Read full article ...

Posted in Agile Product and Project Management | Tagged Compatibility, Integrity, Organizational Behavior, Product Management, Psychology, Road Map, Trust | Leave a response

Product Managers: Plan for Human Error, Not For Perfection!

Product Managers: Plan for Human Error, Not For Perfection!

By Eric Krock on April 18, 2011

Don’t assume your users will perform perfectly. Assume they will get tired, busy, distracted, hurried, and interrupted and will make mistakes. Then design your products accordingly. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Design, Product Management, Psychology, Risk | 1 Response

Fukushima Lesson: Protection Won’t Work If You Don’t Use It!

Fukushima Lesson: Protection Won’t Work If You Don’t Use It!

By Eric Krock on March 23, 2011

Don’t make the mistake of applying different security or safety standards to the same critical asset at different times based on expediency. If an asset is critical, it needs to be consistently protected, not inconsistently protected. Read full article ...

Posted in Agile Product and Project Management | Tagged Compliance, Design, Product Management, Project Management, Psychology, Risk, Security | Leave a response

Fukushima Lesson: Beware Big Risks With No Symptoms Today

Fukushima Lesson: Beware Big Risks With No Symptoms Today

By Eric Krock on March 15, 2011

When doing product or project management, pay special attention to big potential risks that are causing no symptoms today. It is these risks that you’re most likely to underinvest in addressing and therefore these risks that are most likely to cause big problems in the future. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Cost, Planning, Product Management, Project Management, Psychology, Risk | Leave a response

The Cure for Idiocy? A Reading List for Idiots (And Us All!)

By Eric Krock on February 9, 2011

Here’s a brief list of excellent books that will improve a product or project manager’s ability to reason and help you develop a healthy skepticism about your conclusions. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Product Management, Project Management, Psychology | 2 Responses

Product Managers: Don’t State Opinions in Meetings Too Soon

Product Managers: Don’t State Opinions in Meetings Too Soon

By Eric Krock on February 8, 2011

To reduce the risk of biasing yourself (and others), avoid stating a position on an issue before you have to. Start by asking questions with an open mind, learning, and hearing what others have to say. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Leadership, Organizational Behavior, Planning, Product Management, Project Management, Psychology | 1 Response

Don’t Be An Idiot PM: Catch Your Own Errors

Don’t Be An Idiot PM: Catch Your Own Errors

By Eric Krock on February 3, 2011

Detect when you’re wrong by seeing how many people disagree with you and why, testing your opinions against the facts and each other, testing your predictions against the future, and comparing your success with that of the best. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Planning, Product Management, Project Management, Psychology | 2 Responses

Image courtesy Michelle Dennis 2008

Product Management Fallacies: How to Think Like an Idiot (Part 3)

By Eric Krock on February 2, 2011

Product and project managers must be the voice of reason even if everyone else is being temporarily (or chronically) illogical. Today let’s consider mistakes people make when thinking about and comparing options. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Product Management, Project Management, Psychology | 1 Response

Product Management Fallacies: How to Think Like an Idiot (Part 2)

Product Management Fallacies: How to Think Like an Idiot (Part 2)

By Eric Krock on February 1, 2011

Common logic errors include confusing sequence or correlation with causation, overgeneralizing, doing too little or too much analysis overall or on specific issues, considering only one explanation, and forgetting to consider “do nothing” as an option. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Product Management, Project Management, Psychology | 3 Responses

Think Like an Idiot: Denial, Wishful Thinking, and Bluffing

Think Like an Idiot: Denial, Wishful Thinking, and Bluffing

By Eric Krock on January 31, 2011

Denial and wishful thinking enable a company, project, or product team to self-destruct. CEOs, project managers, and product managers must be rational at all times to avoid disastrous mistakes. Read full article ...

Posted in Agile Product and Project Management | Tagged Leadership, Organizational Behavior, Product Management, Project Management, Psychology | 2 Responses

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