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Organizational Behavior

Proprietary Data Formats Require Vendor Trust

By Eric Krock on June 29, 2011

If your product requires customers to create and maintain data in a proprietary file format, your business depends on customer trust. Read full article ...

Posted in Agile Product and Project Management | Tagged Compatibility, Integrity, Organizational Behavior, Product Management, Psychology, Road Map, Trust | Leave a response

Fukushima Lesson: Beware Assumptions! They’re Prisons for the Mind!

By Eric Krock on March 29, 2011

Your mind is only as free as you make it. Beware unchallenged assumptions. They are a prison for your mind that you build yourself! Read full article ...

Posted in Agile Product and Project Management | Tagged Case Studies, Organizational Behavior, Planning, Product Management, Risk, Road Map, Security | Leave a response

Fukushima Lesson: Ask the Hard Questions!

Fukushima Lesson: Ask the Hard Questions!

By Eric Krock on March 17, 2011

People are rarely rewarded for asking difficult questions with expensive answers. Ask the hard questions, and pursue them wherever they may lead! Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Cost, Design, Integrity, Leadership, Organizational Behavior, Risk | 1 Response

Product Managers: Don’t State Opinions in Meetings Too Soon

Product Managers: Don’t State Opinions in Meetings Too Soon

By Eric Krock on February 8, 2011

To reduce the risk of biasing yourself (and others), avoid stating a position on an issue before you have to. Start by asking questions with an open mind, learning, and hearing what others have to say. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Leadership, Organizational Behavior, Planning, Product Management, Project Management, Psychology | 1 Response

Think Like an Idiot: Denial, Wishful Thinking, and Bluffing

Think Like an Idiot: Denial, Wishful Thinking, and Bluffing

By Eric Krock on January 31, 2011

Denial and wishful thinking enable a company, project, or product team to self-destruct. CEOs, project managers, and product managers must be rational at all times to avoid disastrous mistakes. Read full article ...

Posted in Agile Product and Project Management | Tagged Leadership, Organizational Behavior, Product Management, Project Management, Psychology | 2 Responses

Talk to Customers Directly So You Can Out-Argue Idiots

By Eric Krock on January 26, 2011

Sometimes the most important reason for talking directly with customers is so that you can out-argue people who know little, reason poorly, and have excessively high confidence in their unreliable conclusions. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Organizational Behavior, Psychology | 1 Response

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