By Eric Krock on April 18, 2011
Don’t assume your users will perform perfectly. Assume they will get tired, busy, distracted, hurried, and interrupted and will make mistakes. Then design your products accordingly. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Design, Product Management, Psychology, Risk |
By Eric Krock on March 24, 2011
Automated attacks are a greater threat than ever, so allow users to pick hard passwords that combine uppercase, lowercase, numeric, and punctuation characters. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Design, Product Management, Security, Usability |
By Eric Krock on March 23, 2011
Don’t make the mistake of applying different security or safety standards to the same critical asset at different times based on expediency. If an asset is critical, it needs to be consistently protected, not inconsistently protected. Read full article ...
Posted in Agile Product and Project Management | Tagged Compliance, Design, Product Management, Project Management, Psychology, Risk, Security |
By Eric Krock on March 17, 2011
People are rarely rewarded for asking difficult questions with expensive answers. Ask the hard questions, and pursue them wherever they may lead! Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Cost, Design, Integrity, Leadership, Organizational Behavior, Risk |
By Eric Krock on March 14, 2011
One lesson from Fukushima is already clear: when all of your failover systems can fail simultaneously due to the same cause, you don’t have redundancy. You have a single point of failure with multiple moving parts. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Compliance, Cost, Design, Risk |
By Eric Krock on February 10, 2011
Beware product designs in which a user can select many objects and do destructive data operations. Want to have a really bad day at the office? Apply an operation to the currently-selected list of objects … whatever that list might be! Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Design, Product Management, Risk, Road Map, Training, Workflow |
By Eric Krock on December 23, 2010
Are you doing web-based usability testing for your web-based software? If not, start now. Your user experience will improve rapidly! Read full article ...
Posted in Agile Product and Project Management | Tagged Agile, Best Practices, Design, Product Management, Tools, User Experience |
By Eric Krock on December 22, 2010
Putting “placeholders” in the application user interface is a bad practice that conflicts with Agile development methodology, the conversational model of development, and frequent usability testing. If a feature or object isn’t serving some purpose today, it shouldn’t be in the user interface at all. Read full article ...
Posted in Agile Product and Project Management | Tagged Agile, Best Practices, Design, Product Management, User Experience |
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