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Product Management Tip: Have Team Report Bugs IMMEDIATELY!

Product Management Tip: Have Team Report Bugs IMMEDIATELY!

By Eric Krock on March 22, 2011

It’s much better to have an incomplete bug report in the system than to have a bug reporting system with an incomplete list of the known problems. By training your team to report bugs immediately, you can reduce risk for your product and company. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Product Management, Project Management, Risk | 3 Responses

The Cure for Idiocy? A Reading List for Idiots (And Us All!)

By Eric Krock on February 9, 2011

Here’s a brief list of excellent books that will improve a product or project manager’s ability to reason and help you develop a healthy skepticism about your conclusions. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Product Management, Project Management, Psychology | 2 Responses

Product Managers: Don’t State Opinions in Meetings Too Soon

Product Managers: Don’t State Opinions in Meetings Too Soon

By Eric Krock on February 8, 2011

To reduce the risk of biasing yourself (and others), avoid stating a position on an issue before you have to. Start by asking questions with an open mind, learning, and hearing what others have to say. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Leadership, Organizational Behavior, Planning, Product Management, Project Management, Psychology | 1 Response

Don’t Be An Idiot PM: Catch Your Own Errors

Don’t Be An Idiot PM: Catch Your Own Errors

By Eric Krock on February 3, 2011

Detect when you’re wrong by seeing how many people disagree with you and why, testing your opinions against the facts and each other, testing your predictions against the future, and comparing your success with that of the best. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Planning, Product Management, Project Management, Psychology | 2 Responses

Image courtesy Michelle Dennis 2008

Product Management Fallacies: How to Think Like an Idiot (Part 3)

By Eric Krock on February 2, 2011

Product and project managers must be the voice of reason even if everyone else is being temporarily (or chronically) illogical. Today let’s consider mistakes people make when thinking about and comparing options. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Product Management, Project Management, Psychology | 1 Response

Product Management Fallacies: How to Think Like an Idiot (Part 2)

Product Management Fallacies: How to Think Like an Idiot (Part 2)

By Eric Krock on February 1, 2011

Common logic errors include confusing sequence or correlation with causation, overgeneralizing, doing too little or too much analysis overall or on specific issues, considering only one explanation, and forgetting to consider “do nothing” as an option. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Product Management, Project Management, Psychology | 3 Responses

How to Think Like an Idiot: One-Step Thinking Like Mubarak

How to Think Like an Idiot: One-Step Thinking Like Mubarak

By Eric Krock on January 28, 2011

It takes a special kind of stupidity (one-step thinking) to shut down Internet and mobile phone access to an entire country. Learn from Hosni Mubarak’s mistake. Think about ALL of the consequences of your proposal before implementing it. Read full article ...

Posted in Agile Product and Project Management | Tagged Collaboration, Communication, Leadership, Planning, Product Management, Project Management, Risk | 2 Responses

Product Management Fallacies: How to Think Like an Idiot (Part 1)

Product Management Fallacies: How to Think Like an Idiot (Part 1)

By Eric Krock on January 27, 2011

Thinking like an idiot is easy. Start by letting emotions cloud your reasoning, making selective use of data, and making erroneous assumptions. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Product Management, Project Management, Psychology | 2 Responses

Talk to Customers Directly So You Can Out-Argue Idiots

By Eric Krock on January 26, 2011

Sometimes the most important reason for talking directly with customers is so that you can out-argue people who know little, reason poorly, and have excessively high confidence in their unreliable conclusions. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Organizational Behavior, Psychology | 1 Response

Image courtesy Stephen Eastop

Product Management Tip: How to Earn Engineering’s Trust

By Eric Krock on January 25, 2011

To earn engineering’s trust, study, be honest, and listen. Consider technical issues, but stick to your guns on user experience. Talk to customers directly. Respect their time by limiting requirements, minimizing meetings, and following process. Read full article ...

Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Leadership, Planning, Product Management, Project Management | 2 Responses

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