By Eric Krock on March 22, 2011
It’s much better to have an incomplete bug report in the system than to have a bug reporting system with an incomplete list of the known problems. By training your team to report bugs immediately, you can reduce risk for your product and company. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Product Management, Project Management, Risk |
By Eric Krock on February 9, 2011
Here’s a brief list of excellent books that will improve a product or project manager’s ability to reason and help you develop a healthy skepticism about your conclusions. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Product Management, Project Management, Psychology |
By Eric Krock on February 8, 2011
To reduce the risk of biasing yourself (and others), avoid stating a position on an issue before you have to. Start by asking questions with an open mind, learning, and hearing what others have to say. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Leadership, Organizational Behavior, Planning, Product Management, Project Management, Psychology |
By Eric Krock on February 3, 2011
Detect when you’re wrong by seeing how many people disagree with you and why, testing your opinions against the facts and each other, testing your predictions against the future, and comparing your success with that of the best. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Planning, Product Management, Project Management, Psychology |
By Eric Krock on February 2, 2011
Product and project managers must be the voice of reason even if everyone else is being temporarily (or chronically) illogical. Today let’s consider mistakes people make when thinking about and comparing options. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Product Management, Project Management, Psychology |
By Eric Krock on February 1, 2011
Common logic errors include confusing sequence or correlation with causation, overgeneralizing, doing too little or too much analysis overall or on specific issues, considering only one explanation, and forgetting to consider “do nothing” as an option. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Product Management, Project Management, Psychology |
By Eric Krock on January 28, 2011
It takes a special kind of stupidity (one-step thinking) to shut down Internet and mobile phone access to an entire country. Learn from Hosni Mubarak’s mistake. Think about ALL of the consequences of your proposal before implementing it. Read full article ...
Posted in Agile Product and Project Management | Tagged Collaboration, Communication, Leadership, Planning, Product Management, Project Management, Risk |
By Eric Krock on January 27, 2011
Thinking like an idiot is easy. Start by letting emotions cloud your reasoning, making selective use of data, and making erroneous assumptions. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Product Management, Project Management, Psychology |
By Eric Krock on January 26, 2011
Sometimes the most important reason for talking directly with customers is so that you can out-argue people who know little, reason poorly, and have excessively high confidence in their unreliable conclusions. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Leadership, Organizational Behavior, Psychology |
By Eric Krock on January 25, 2011
To earn engineering’s trust, study, be honest, and listen. Consider technical issues, but stick to your guns on user experience. Talk to customers directly. Respect their time by limiting requirements, minimizing meetings, and following process. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Leadership, Planning, Product Management, Project Management |