By Eric Krock on April 18, 2011
Don’t assume your users will perform perfectly. Assume they will get tired, busy, distracted, hurried, and interrupted and will make mistakes. Then design your products accordingly. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Design, Product Management, Psychology, Risk |
By Eric Krock on March 24, 2011
Automated attacks are a greater threat than ever, so allow users to pick hard passwords that combine uppercase, lowercase, numeric, and punctuation characters. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Design, Product Management, Security, Usability |
By Eric Krock on March 22, 2011
It’s much better to have an incomplete bug report in the system than to have a bug reporting system with an incomplete list of the known problems. By training your team to report bugs immediately, you can reduce risk for your product and company. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Product Management, Project Management, Risk |
By Eric Krock on March 17, 2011
People are rarely rewarded for asking difficult questions with expensive answers. Ask the hard questions, and pursue them wherever they may lead! Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Cost, Design, Integrity, Leadership, Organizational Behavior, Risk |
By Eric Krock on March 15, 2011
When doing product or project management, pay special attention to big potential risks that are causing no symptoms today. It is these risks that you’re most likely to underinvest in addressing and therefore these risks that are most likely to cause big problems in the future. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Cost, Planning, Product Management, Project Management, Psychology, Risk |
By Eric Krock on March 14, 2011
One lesson from Fukushima is already clear: when all of your failover systems can fail simultaneously due to the same cause, you don’t have redundancy. You have a single point of failure with multiple moving parts. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Case Studies, Compliance, Cost, Design, Risk |
By Eric Krock on February 21, 2011
If you’re a product manager or product marketing manager in the San Francisco Bay Are, don’t miss Silicon Valley Product Camp 2011 on April 2nd in San Jose. It’s FREE, so register now before it fills up! Read full article ...
Posted in Agile Product and Project Management | Tagged Agile, Best Practices, Product Management, Training |
By Eric Krock on February 10, 2011
Beware product designs in which a user can select many objects and do destructive data operations. Want to have a really bad day at the office? Apply an operation to the currently-selected list of objects … whatever that list might be! Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Design, Product Management, Risk, Road Map, Training, Workflow |
By Eric Krock on February 9, 2011
Here’s a brief list of excellent books that will improve a product or project manager’s ability to reason and help you develop a healthy skepticism about your conclusions. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Character, Collaboration, Communication, Product Management, Project Management, Psychology |
By Eric Krock on February 8, 2011
To reduce the risk of biasing yourself (and others), avoid stating a position on an issue before you have to. Start by asking questions with an open mind, learning, and hearing what others have to say. Read full article ...
Posted in Agile Product and Project Management | Tagged Best Practices, Collaboration, Communication, Leadership, Organizational Behavior, Planning, Product Management, Project Management, Psychology |